New refrigerator will come Friday. But keep in mind that if you will have to replace the unit soon due to it being outdated or severely damaged (or if you have to sink additional funds into repairing it or buying missing parts) it may end up costing you more money in the long run. Sorry to thread hijack, but I noticed a dent on my new $3k fridge a couple of months after it was delivered. the delivery dude took it off the truck, took the cardboard off by my front door...and there was a whoppin big dent in the fridge door (from a forklift i would imagine). In many cases, damage may be on the side or the back of the appliance – meaning there is no flaw visible to the customer once the appliance is installed in your home, but the retailer can no longer charge full price for it. I delivered a brand new, black fridge to tenant 9 months ago. Now Sears will have to remove this refrigerator and bring in another w/o scratching up my new kitchen. It makes me nervous something will happen to my new cabinets. Following up on what snookums2 just said, it seems to me that there are three things to consider, or, at least, three things I, as a practicing cheapskate, would consider if I were in your situation. And, the reason my suggestion to the OP to just accept it and take the money is because, until I read this thread, I'd completely forgotten about the dent. Be prepared for a little extra work – Delivery and installation is typically going to be on you, as well as removal and haul away of your old appliance. If an appliance was dropped from a forklift or fell off a truck, it may not be in the best working order. It does this because … Find an amazing new refrigerator for your kitchen at Sears. Ideally, these appliances are perfectly fine. Identify all flaws – Make sure to locate and identify all flaws before purchasing – you don’t want to assume the only issue is the large dent in the back only to get home and spot the big scratch across the front. Unplug the refrigerator. I have a related question. If you have a new refrigerator and it has been delivered with a dent in either the fridge or freezer door/s, you need to make a claim within the first 30 days of receiving your refrigerator. When it got delivered, there were two new dents - one on the corner of the right door, and one bottom center of freezer door. Open the drawer and look at the door gasket to make sure it isn't torn. Shop for Full Size Refrigerators in Refrigerators. A quick scan through the Sears Outlet site --- the link below is for the refrigerator page --- showed that D&B/S&D discounts ranged from 32% to 78%. When it's time to shop for a new fridge, get to Lowe's. Put a straight edge on the front frame at corner, where the seal goes against it when the drawer is closed. Types: Refrigerators, Dishwashers, Washers & Dryers, Ovens & Ranges, Microwaves and more. Well when the frig was delivered to us, some how a dent was put in the door of the refrigerator so the driver told me that a dent had been put in the door and that I should contact Lowe's and let them know about it so I did. So if you can live with some minor cosmetic flaws – and let’s be honest, your kids are probably going to put a dent in the thing within a year anyway – buying your next appliance from the Lowe’s “Scratch and Dent” category may be the ideal money-saving solution for you. I requested for a replacement but they failed to inform me when they will goin to replace the item. SKU: 5161200. #Winning! I would think they'd sooner sell it to you at S&D price than deal with the inconvenience of pickup/new delivery, etc. As it does, the dent should disappear. That way, if something does go wrong later on down the road, you’re covered. Therefore, I would be inclined to tell Sears that any deal has to include their having a tech verify that there is no mechanical damage. Both are relatively small, but very noticeable - like if you took a good shot with a nail set. When we remodeled our last kitchen, I bought a brand spankin’ new fridge from Sears. You could save as much as 70% on your new microwave, fridge or stove by heading to a Lowe’s near you (or if you’re lucky enough to live near it, the outlet in Monrovia, California) to look for some of their “Scratch and Dent” appliances. You could ask for an extra discount if the item is a very old model, looks like it may have been sitting on the showroom floor for a very long time, or if the appliance is otherwise undesirable in some additional way besides the damage. While the name may be a little off putting, scratch and dent appliances are large appliances such as refrigerators or ovens that are new off the assembly line but may feature some cosmetic issues such as damaged packaging or minor dents … From the photo, the damage seems to be a foot long crease on the right side near the front and a slight defomation (bulge) on the outside of the lower front corner. You can use a bathroom or auto body plunger to remove dents on flat surfaces of an appliance. Skräddarsy min upplevelse genom att använda cookies. This thread has been a very useful learning experience for me because I have a six or seven year old fridge (in good shape when bought from a scratch and dent place) that was delivered with a new dent on the side. You would also need it in writing that the warranty would still be fully valid. This could pose a problem later on if the glass shatters any further. I think more because, as autofard said, they don't have to come out with a new one and take the first one back. I'd ask for a new fridge. "Reconditioned" means that it has been sold and returned and Sears had to fix anything mechanical although it. The manager may be desperate enough to get rid of the unit that they will accept your offer. We got our $2-3k counter depth fridge for $1600 because of a dent a couple years ago, and we also got a scratch & dent dryer for maybe $200 off (it was around $600) because of a dent that I honestly am not sure where it is. 26 cu. I once had a washer (or dryer...I forget at this point) which was delivered with a small dent on the side which would face the other appliance, so we'd never ever see it; I accepted their $ offer to keep it. In my situation, the fridge is up against a wall. Check the settings for the fridge and freezer (you should find the dials for both in the fridge somewhere). I would probably take a S&D discount if it were small without potential internal damage and would be hidden. "Like new" means it has never been installed in anybody's house but "may" have some cosmetic damage. Dents on the corners and edges are tougher to deal with. (The owner's manual will tell you how to do this.). Buy products such as GE Appliances GNE25JMKES Slate Series 33 Inch French Door Refrigerator Slate at Walmart and save. I'd probably have more of an issue with where it is smashed in at the bottom ... that looks like it got whacked pretty good. Item 1: check for obvious physical damage that will affect use of the fridge. It is the front of the frame flat where the gasket pushes against it when the drawer is closed? I'd absolutely return it. It's another thing to buy a brand new appliance and find it has defects - that makes the decision a bit harder. Or maybe you’re hoping for a suite of stainless steel appliances on a plain white or black budget. That LG Pedestal Sidekick washer requires 34 different connections, for example. Another thing, if you have the time and live near a Sears Outlet, take a pass through the stock to see what you can find on discounts. Scratch and dent refers to brand new, large appliances sold at heavy discounts by third party retailers. With a little bit of elbow grease you could even undo most of the damage that caused the appliance to be discounted in the first place. Consider the possibilities – Lowe’s “Scratch and Dent” appliances are an especially great option for landlords, home renovators and DIYs looking to save money and … Let us know your experience in the comments below. Sam Pak started in the appliance business at 17 years old delivering and installing appliances. However, you paid for a new/undamaged unit. :mad: Your eye is drawn to it everytime you open the fridge. If not, it seems to me that Sears is offering you S&D ("ding and bing") money as though you had purchased an S&D unit. $300 is not enough, but cash is cash. GE Cafe Ranges - backlit/illuminated knobs? The guys who do auto body work have a thing called PDR (Paintless Dent Removal). If it doesn't completely remove the dent… Have you ever bought a Lowe’s Scratch and Dent appliance? You can shop from French Door refrigerator appliances to Side-by-Side refrigerators, we have it all! I wouldn't have even signed for it and sent it back immediately. As I said above, a scratch is generally just cosmetic - a dent may or may not be. Ours was absolutely cosmetic- I am not sure yours is based on the description.At minimum request a long warranty but if it bounced too much get a new one. I'd request a new one if it were me. Enjoy our low warehouse prices on top name-brand Appliance products with Free Delivery & price match guarantee. Since you got it installed, I'm assuming that you or the installers were able to move the height adjustment up and down, but, if you did not, check that. A scratch is one thing but a dent is another. If you see any of these signs, you may want to move on to another appliance instead. I'd be worried what caused such a large dent and how man-handled it was during transit or whether it fell or something. There is also a slight bulge near the bottom corner as well, but it's a little difficult to see in the below picture. The only things behind that crease in the side might be some tubing, though probably not. Out of sight; out of mind. Not huge damage, but a lot more wear than I'd expect on the front of a fridge in 9 months time. Any opinions are welcomed...thanks!! Model: NS-RTM18SS7. needinfo1 - It's one thing to choose to shop for a scratch-and-dent appliance in an attempt to save money. I would send it back and tell them you want $50 off the new one for the hassle and wait. If Dent/Scratch occured during delivery or installation of Refrigerator We request you to contact the dealer or sales channel from where you've purchased the Refrigerator for prompt resolution. Sometimes a minor part may be missing, such as a refrigerator crisper bin or a dishwasher rack. Side-by-side refrigerators do have lots of freezer and fridge storage. Mer info. I bought a floor model fridge with a dent once.Negotiated $400 more off the clearance price and my dent was much smaller. You can then proudly show all your neighbors your brand new dishwasher and boast of the price you paid. That's no small dent. I'm guessing that the tilt that I see is just an an artifact in perspective in the photo, but check it anyway. To me, that says the mechanicals probably were not damaged by that dent. You are probably going to have that refrigerator for 10 years or more. ), Check to see if the fridge is level. (adsbygoogle = window.adsbygoogle || []).push({}); Like cars, appliances depreciate in value the moment you drive off with them – so why not stay a step ahead of the game and get a deep discount on a dented refrigerator or a dishwasher that got scratched in transport? Do you want to look at that damage for the next 10 years?? Although it sounded good at first. According to Tieso, there is no such thing as free delivery. Enjoy our low warehouse prices on top name-brand Appliance products with Free Delivery & price match guarantee. Text Lowe’s – To ask Lowe’s a question about their “Scratch and Dent” appliances or even check inventory near you, you can text 704-313-1818 instead of calling customer service. Better still, most scratch and dent appliances still come under their original warranty – making Lowe’s “Scratch and Dent” appliances a better buy than purchasing used on Facebook or on Craigslist. Salesman said its not possible because of warranty issues & integrity of seal on the door. I said $100 and immediately realized I'd gone too low on what I was asking for. (Your screen name suggests you live near Minneapolis-St.Paul where there are several Sears Outlet stores.). While we waited for it to be installed, it lived in the garage, where all the workmen were working. Even if you aren’t renovating homes in bulk – you could still get your entire kitchen set for the price of 1 appliance. Consider the long-term value – When looking at a particular unit, it may be tempting to go for the lowest price with the most damage. You shouldn't feel any cold air. The wide-swinging doors reveal multiple compartments for storing fresh and frozen foods easily within reach. Third, I would want at least $500 to keep it, more if I found Sears had bigger discounts on similar models at the Sears Outlet store. Also, check the plastic in the interior of the freezer. User rating, 4.5 out of 5 stars with… $300 is not worth it to keep it. Wipe down the dent and the area around it with a clean, lint-free cloth … The question is whether there was internal damage done. Shop & Save on Your Appliances with up to 50% off on Top Appliance Brands only at Same-Day Appliance®. Indeed, "free" delivery is often tied to a minimum purchase amount, or the "delivery" service is little more than a drop-off. Whether you need new kitchen appliances for a full renovation or are looking for a vacuum, Karl's has every appliance to fit your needs. I kept hoping it would die but was given a new life to someone who couldn't afford a new fridge. My husband made a dent in our brand new fridge freezer last weekend. This thread has been a very useful learning experience for me because I have a six or seven year old fridge (in good shape when bought from a scratch and dent place) … Shop all refrigerators from mini fridges, top freezer, bottom freezer to french door refrigerator for less at Walmart.com. My KA French door refrigerator was installed yesterday and later in the day I noticed a small dent on the left door. Plan ahead – Before you go shopping, have a plan in mind. Get family buy-in – Don’t forget to check with your spouse first to make sure they are ok with any visible cosmetic damage. The thing is, I couldn't see the dent before because the fridge was a in a dark position. The OP says the dent is not visible when the fridge is in place and it seems to be working fine AND s/he could use the money. I would have no problems buying that fridge at a %50 discount. We paid $1529 for the fridge. Shop for your Refrigerator with prices up to 50% off on Top Appliance Brands only at Same-Day Appliance®. That's how much I'd want to keep it. (But note I said "probably not;" I'll come back to this in step 2. I was in the unit yesterday and noticed a series of small dents on the door. I looked at a dented fridge door for 17 years- it came with the house. Deliveries are a serious business. We also sell extended warranties up to 5 years if required. We bought our refrigerator from Lowe's about four years ago. "It’s worked in someplace or you are not in business very long," he said. My question - is it possible to just replace the door with the dent? "may" have cosmetic damage. Think smart – Some scratches may even be able to be repaired with appliance paint, and there are even some methods to fix dents such as with a dent puller. they sell these fridges all day and all week long at the Sears Outlet store for a %40-%60 discount and full warranty. If so, what kind of discount is it going for there? Realistically, two months on down the road you'll have totally forgotten that the fridge even has a dent that you can't see. Either way, Lowe’s “Scratch and Dent” appliances offer the perfect solution for you. Sears offers free delivery, Costello told us, "to encourage our [customers] to shop for appliances at Sears and purchase from us." I was wondering whether one of the dent removal systems (intended for cars) would work on the fridge. Ask for an extra discount – There are some cases where you may be able to negotiate for an even lower price. To me, that means Sears ought to be offering you at least $500, if not more. You should know ahead of time what kind of damage you are willing to accept, which brands you prefer to bring home, what your budget is, and if there are any flaws that you would consider deal breakers. Make the most of a spacious cooking area with a side-by-side unit. In other words, their loss is your gain! How often do you clean under or behind your fridge? Near as I could tell, the discounts were lighter on "like new" than on merely "reconditioned.". Appliance Shortage: Why It's So Hard To Buy A New Refrigerator These Days Some shoppers looking to buy new fridges, freezers or washers … Lowe’s “Scratch and Dent” appliances are appliances that have gotten damaged at some point between the manufacturer and the store, or even at the store itself. Genom att fortsätta använda vår hemsida eller app samtycker du till att Houzz-gruppen använder cookies och liknande teknologi för att förbättra vår produkt och service, ge mig relevant innehåll och göra min upplevelse personlig. When you check out the listings for your model (or similar ones), you'll see that some of them are listed as "like new" and some are just "reconditioned." First, check for obvious damage. FREE Local Appliance Delivery Includes: Connection of appliance to existing water connection, drain or external dryer exhaust for washers, dryers, ranges … I'd look to see if they have this model of fridge on the Sears Outlet site. Basically you hot melt glue a stud to the dent, then use a tool that pulls on the stud until failure. Sears offered to either replace it, or give us a discount of $300 to keep it. Consider the possibilities – Lowe’s “Scratch and Dent” appliances are an especially great option for landlords, home renovators and DIYs looking to save money and source a large number of appliances at once. Some signs of internal damage could be a rattling sound when moved, a display or console that is no longer working, or even visible damage you can see from peeking inside around or behind panels and other openings. Control panels are typically one of the more expensive parts to replace. They delivered it to our house a week or two before it was installed. Ask for a bulk-item discount – If you are buying more than 1 appliance at once, some managers will be willing to accommodate you with an additional discount. 99 $59.99 $59.99 Alcohol will remove the hot melt from the fridge without damaging the finish. To me, that crease doesn't look deep enough to have damaged any of that tubing, Those are pretty much just insulation and that is thick enough for the insides to be protected by the insulation from the collision. Unfortunately, your refrigerator has become bigger and installation has become more complicated. The only concerning thing that I see in your photo is that the gap between the box and the drawer looks wider at the top than the bottom. Finally ridding myself of my Bluestar hood, Please help in choosing column fridge/freezer for my kitchen reno. Some models also come with fancy add-ons such as in-door ice makers, water dispensers, and touch controls. If it is the same, this fridge may be worth keeping if they give you enough money. Id ask for cash back plus some sort of warranty. It the gap is actually different at top and bottom, get a new fridge. Fill one container or bucket with 1 quart of warm water and 1 teaspoon of dish detergent. Here is a link that might be useful: Sears Outlet Fridge Pages, This post was edited by JWVideo on Thu, Apr 4, 13 at 1:35, I recently bought a refrigerator but later I saw this dents when the delivery man has left. The reason I'm asking is it was a PIA to get this refrigerator inside the house and maneuvered into the kitchen. Cooluli Classic Black 4 Liter Compact Cooler Warmer Mini Fridge with AC/DC/USB Power - Great for Bedroom, Office, Car, Dorm - Portable Makeup Skincare Fridge 4.5 out of 5 stars 12,509 $49.99 $ 49 . If you’re a deal hunter who can’t resist a bargain, you’ll love this idea for saving money on your new appliances. It doesn’t hurt to ask! I say take the money. We have the selection of refrigerator sizes that'll suit your every need, from small refrigerators perfect for apartments to large-capacity refrigerators that can accommodate a large, hungry family.. Refrigerator Types. But in this case, you should not accept it...no way. I called Sears & spoke with the sales man who I worked with and a new refrigerator is scheduled to be delivered later this week. I guess I am a lot more frugal than a lot of you who would insist on a perfect fridge. When the fridge is pushed in, you can't see the damage, and it seems to be working fine. We are building a house, and sears delivered our fridge the other day. It is an American style LG fridge freezer with the stainless steel effect doors. Indeed, we've often had appliances delivered to our labs from major retailers like Sears, Home Depot, and Lowe's, and we've n… “They may have been dialed all the way down or all the way up, so this is especially important,” notes Boscherini. If you had bought one from the outlet store, somebody at Sears would already have gone through it to verify that there was only cosmetic damage or, if they found any mechanical damage, they would have "reconditioned" the unit before putting out ont he floor for sale. If I were convinced that the damage were cosmetic, and invisible when installed (photo looks like maybe you can see a scratch on the lower part of the door, which would be unacceptable to me), I would try to get Sears to give more of a discount than $300. That kind of dent would not be seen unless the fridge was pulled out for cleaning. Ft. Top-Freezer Refrigerator - Stainless steel. If so, would you do it? However, I noticed the dent straight away as soon as I put in a new window which lets in a lot of light (which makes the dent obvious). Most of the time these appliances will still have the protective film and corner boards attached, and will otherwise look brand new. The delivery guys said to accept delivery and take it up with Lowe's. To connect directly and coordinate with the appliance manufacturer using a top-down approach rather than bottom up traditional retail. Free shipping on orders over $35! Some sources to look for discounted gift cards include eBay, Facebook Marketplace, or gift card apps like Raise. ft. 3-Door French Door Smart Refrigerator with InstaView Door-in-Door in Stainless Steel Bringing innovation and distinctive design Bringing innovation and distinctive design together, LGs new refrigerator with InstaView Door-in-Door will enhance even the most beautifully crafted kitchen. If that is all it is, then that location is away from the mechanical parts. They are still making a profit at that, and don't have to bring out another one -- I don't think they would get what you paid minus $300 as an "as is" sale item. There are some cases where you may want to keep it how often you! 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