• Always consult Fidelity Express … It offers a wide range of services, including money order and gift certificate issuance, debit and credit card processing, age verification and in-person bill payment options. • A photocopy of the money order will be provided if the money order was cashed and a copy of same is provided to MoneyGram. This service is available Monday thru Friday, 8:00 – 5:00 CST. 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How do I request a stop payment on a money order? Dedicated to delivering affordable, trustworthy financial services to your community. You can also visit Western Union's Track a Transfer website. Fidelity Express money orders do not expire. At the time of publication, Fidelity Express states that if you do not cash a money order within 2 years of the date of issuance, a fee of $2 will be deducted for each month from the date of purchase. When voiding a money order, why does the VeriFone display "Serial # Not Found" or the wrong dollar amount? Western Union states that the time frame to avoid service fees varies from 1 to 3 years. The information required to pay the bill is included on your bill stub, which is imaged, then returned to you with a proof of payment receipt. Enter the serial number from the receipt/stub and the money order amount. Money orders can be cashed at check-cashiers or retailers, subject to the policies of the cashing location. I lost my money order purchasers receipt. If the money order is on the report as sold, use the serial number on the report and void the money order – then open the printer and remove that money order, write “VOID” across it and mail to Fidelity Express. How Long Are They Good For? Each request requires a separate form. Can a money order purchased in the US be cashed outside of the US? For copies of money orders less than one year old, the processing fee is $10.00 for each request. The images are automatically transferred to Fidelity Express on a nightly basis. Separate forms are required per refund request. Please call 800-621-8030 to speak to a consumer care specialist or complete the Contact Us form. Rules & Requirements Explained, Where Can I Cash a Western Union Money Order? Please see the service charge notice on the back of the Fidelity Express money order. Our content does not substitute a professional consultation. What Are the Fees? 7020 and speak to a consumer care specialist. Answers by Issuer (Western Union, etc), Can You Use a Money Order to Pay Rent? 800.621.8030. Don’t submit your request for a copy until your money order has been processed by the recipient—unless you want to cancel the money order. 800.621.8030. Send the form with your purchasers receipt to Fidelity Express. How to Send Money Online Explained, MoneyGram, USPS, and Western Union Pick up Time Limits Listed, Where Can You Get a Money Order? However, if it is not used (presented for payment) within two years of the purchase date, there will be a non-refundable service fee deducted from the amount of payment shown on the money order. What form of payment may I use to pay my bills? Processing fees are non-refundable and subject to change without prior notice. If I make a mistake, can I change the name on the "Pay to the Order of" line? See our related research for more details on how to fill out your money order after purchase. Yes, if you are making a bill payment, you will receive a validated payment receipt as proof that you made your payment. Answered, Money Orders at Walmart: Cost/Fee, Limit, Hours, Payment Options, etc, Can You Buy Money Orders Online With PayPal? Complete and send to us our Money Order Refund Request Form. 7020. Security Features and Risks Detailed, Can I Make a Money Order Out to Myself? At These 12 Places…, Can You Mobile Deposit a Money Order/Deposit It Online? If you have questions about if a bill payment can be voided, call our Consumer Care team at 800-621-8030 ext. 7 Options Listed, How to Correct a Mistake on a Money Order: Process Explained by Issuer, Can a Money Order Bounce When Deposited or Cashed? Print and complete the money order customer request form. It’s Very Quick and Easy. Answered, Do Money Orders Expire? 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